| Seller | JIUCASCA | ||||||||||||||||||||||||||||||||||||||||
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| representative person | Asami Maeda | ||||||||||||||||||||||||||||||||||||||||
| address | Kyoto Suzaku Studio AS-303, Kyoei Building 2F, 44 Suzaku Hozocho, Shimogyo Ward, Kyoto City | ||||||||||||||||||||||||||||||||||||||||
| telephone number |
075-313-3700 |
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| email address | jiucasca.japan@gmail.com | ||||||||||||||||||||||||||||||||||||||||
| Required fees other than the product price | ・Consumption tax, shipping fee, and payment method-specific fees | ||||||||||||||||||||||||||||||||||||||||
| About Shipping |
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| Payment Method |
・Credit card payment (VISA, MASTER, AMEX, JCB) ・PayPal・Shop pay・Apple pay・Google pay ・Pay later (Payday) |
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| Product delivery time |
Normally, orders will be shipped within 3-5 business days. Due to bad weather, delivery company circumstances, or other reasons |
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| Cancellation Policy |
Please note that we cannot accept cancellations or changes to your order after it has been placed. |
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| About individual differences in products |
Because our pottery is handmade, each piece will vary in size, shape, color, pattern, texture, etc. You may notice crazing, pinholes, iron powder, uneven glaze, or other characteristics, but please understand that these are the unique characteristics of handmade pottery. I hope to be able to share these fluctuations and accidental beauty with people who can enjoy the charm of pottery. |
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| Handling of defective products |
If you notice any initial defects or damage during delivery other than those due to individual differences, please contact us within 7 days of delivery. *Please note that we cannot accept returns unless the product is defective. *As the products are handmade, we may not be able to exchange them for the same item. In that case, we will refund your money. |
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| Returns and exchanges due to customer convenience |
We do not accept returns or exchanges due to customer reasons, such as the product being different from the photo or image. |
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Regarding costs when delivery is not possible |
If you are unable to receive the parcel due to reasons such as a long absence, and the delivery company's storage period has expired, The product will be returned to our store. In that case, you will be responsible for the round-trip shipping fee. Please note that cash on delivery fees will be borne by the customer. |
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| international shipments |
■For international shipments from Japan , you can use a forwarding service such as tenso.com .
They provide you with a Japanese shipping address and forward the package to your country. |
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Bronze shippo 5-inch plate with rosy flower design
Bronze shippo 5-inch plate with rosy flower design
¥3,740 -
Bronze cloisonné hexagonal small plate with a rosy flower design
Bronze cloisonné hexagonal small plate with a rosy flower design
¥2,200
